Return Policy
Warranty Period
Any Evgostudios Products (‘ the Products’) warranty period is 30 days from the date-of-receipt of the parcel by courier
Warranty period of defects elimination does not exceed 45 days.
We strongly recommend that you read the garment care instructions put on the Products label thoroughly.
Evgostudios (‘We’, ‘us’, ‘our’, ‘Sender’, ‘Company’) does not have any warranty obligations to the Buyer if the Products are altered, used, damaged, that is to say, the Products are not in their original condition.
Warranty period of defects elimination does not exceed 45 days.
We strongly recommend that you read the garment care instructions put on the Products label thoroughly.
Evgostudios (‘We’, ‘us’, ‘our’, ‘Sender’, ‘Company’) does not have any warranty obligations to the Buyer if the Products are altered, used, damaged, that is to say, the Products are not in their original condition.
Products Return Conditions when bought online
The Buyer has the right to cancel the ordered Products at any time before receiving it notifying the Recipient beforehand, and after receiving the Products (except underwear and swimwear) — within 7 (seven) days** when bought online
Refund Policy
Customers may request a refund within 7 days of purchase. Refunds are provided only as an exchange or as store credit. Cash or card refunds are not available.
Discounted products, are not refundable.
The parcel is sent by the Logistic Provider DHL, all shipping costs are carried out by the Buyer.
Return is carried out if the Products are in their original condition, unaltered, unused and undamaged, in their original package, if any, and with original tags and labels attached along with all related accessories, documents (e.g. instructions booklet, Product certificates) and protective covers included. In addition, it is vital that you show the paper receipt or other documents confirming payment for the specified products. Returns or exchanges of incomplete, altered, worn, damaged, soiled Products will not be accepted and will be returned to you
Refund Policy
Customers may request a refund within 7 days of purchase. Refunds are provided only as an exchange or as store credit. Cash or card refunds are not available.
Discounted products, are not refundable.
The parcel is sent by the Logistic Provider DHL, all shipping costs are carried out by the Buyer.
Return is carried out if the Products are in their original condition, unaltered, unused and undamaged, in their original package, if any, and with original tags and labels attached along with all related accessories, documents (e.g. instructions booklet, Product certificates) and protective covers included. In addition, it is vital that you show the paper receipt or other documents confirming payment for the specified products. Returns or exchanges of incomplete, altered, worn, damaged, soiled Products will not be accepted and will be returned to you